Last Updated: June, 2014
1. Types of Information Collected
A. Personal Information.
In addition to creating a username and password, Charlotte’s Book may ask you for some or all of the following types of information which may be identifiable to you (collectively “Personal Information”) when you register with us: your name, email address, birthday and zip code. You may also be able to voluntarily contribute additional Personal Information to the Site through your user profile. In addition, we may also ask you for certain other Personal Information for the purpose of authenticating yourself or your account if we have reason to believe, in our sole discretion, that you may be violating the Terms of Service or for any other reason we deem necessary.
You are responsible for ensuring the accuracy of all Personal Information you submit to Charlotte’s Book. We’d like to remind you that your User Submissions will be available for viewing by the public. We therefore urge you to be careful not to include any Personal Information that you do not want to be made public in any of your User Submissions.
You can see, review and change your Personal Information by accessing your account page through the Site.
B. Non-Personal Information
Information Collected Automatically. We automatically receive and collect information such as your IP address, the URLs of websites you arrive at Charlotte’s Book from or leave Charlotte’s Book to go to, your type of browser and language, access times, the content of any undeleted cookies that your browser previously accepted from us, your operating system, your mobile provider, your mobile device, and your ISP. We may use such information to better understand how Charlotte’s Book visitors use our services, to analyze trends, administer the website, prevent fraud, and gather broad demographic information.
2. Our Use of Your Information
Our primary purpose in collecting information, both Personal Information and other, is to provide you with a safe, smooth, efficient, and customized experience. Except as set forth below, will never share your Personal Information with any third parties. You agree that we may use your information to:
Provide the Site, Service and the content available thereon.
Provide customer support, troubleshoot problems and prevent potentially prohibited or illegal activities.
Customize, measure and improve the Site, Service, content and advertising.
Communicate with you about new products or services, service updates, and promotional offers based on your communication preferences.
Monitor and enforce our Terms of Service.
Verify your eligibility to use the Site.
3. Our Disclosure of Your Information
Charlotte’s Book is committed to maintaining your trust and we want you to understand when and with whom we may share information collected about you. We may disclose Personal Information to respond to legal requirements, enforce our policies, respond to claims that certain User Submissions violates the rights of others, or protect anyone’s rights, property, or safety. Such information will be disclosed in accordance with applicable laws and regulations.
We may also share your Personal Information with:
Service providers under contract with us (such as our employees and independent contractors) who help with our business operations and delivery of the Site and Service.
Certain of our program participants under confidentiality agreement, as we in our sole discretion believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity.
Other business entities, should we plan to merge with or be acquired by that business entity.
We may sell or rent your non-personally identifying information to third parties for marketing purposes without your explicit consent. We may combine your non-personally identifying information with information we collect from other companies and use it to improve and personalize our services, content and advertising.
5. Account Protection
The Personal Information we collect is stored on a secure, password-protected server and only authorized personnel have access to your information. We use industry-standard encryption technologies with respect to the receipt and transfer of Personal Information you submit. Nevertheless, despite our best efforts, no transmission over the Internet and no data storage method can be guaranteed to be safe 100% of the time. Charlotte’s Book cannot ensure or warrant the security of any information you transmit to Charlotte’s Book or guarantee that your end user data stored on our servers may not be accessed, disclosed, altered, or destroyed by breach of any of our industry standard physical, technical, or managerial safeguards. When you enter sensitive information (such as a credit card number) we encrypt such information using secure socket layer technology (SSL). The Charlotte’s Book website and software is hosted on servers in the United States. By submitting your Personal Information, you consent to its transfer and storage in the United States and its use in accordance with the purposes for which it was originally collected.
Your password is the key to your account. We urge to you to use unique numbers, letters and special characters, and do not disclose your password to anyone.
6. Deactivating Your Account
Upon your request, or in the event we terminate your account in accordance with our Terms of Service, we will deactivate your account and remove your account from view as soon as reasonably possible, based on your account activity and in accordance with applicable law. We may retain User Submissions and Personal Information from closed accounts to the extent necessary to comply with applicable law, prevent fraud, assist with any investigations, enforce our Terms of Service, take actions we deem necessary to protect the integrity of the Site or our users, or take other actions otherwise permitted by law.
7. Email Communications
We may use your email for promotional (e.g., newsletters, new product offerings, special discounts, special offers by certain third parties) purposes. Emails we send you may contain code that enables our database to track your usage of the emails we send you, such usage includes whether the email was opened and what links (if any) were clicked.
8. Third Parties
Charlotte’s Book does not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register for the Site. The Site and its content are not directed at children under the age of 13. In the event that we learn that we have collected Personal Information from a child under age 13 without parental consent, we will delete that information as quickly as possible.
10. California Residents.
California Civil Code Section 1798.83 permits residents of the State of California to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please email us at [email protected] or write us at: Charlotte’s Group LLC, Attn: Legal – California Privacy Compliance, 655 Sixth Avenue, 5E, New York, NY 10010.
If you have any questions, complaints, or claims with respect to the Site or any of the Charlotte’s Book agreements, you may contact us at [email protected]
Copyright © 2015. Charlotte’s Group LLC. All Rights Reserved.