INTERVIEW:Â TIFFANY MASTERSON
FOUNDER OF DRUNK ELEPHANT SKINCARE
In a ridiculously crowded world of skincare products and creators, Tiffany Masterson is a sweet, light-hearted ingredient fanatic. She launched Drunk Elephant in 2013, and the skincare line has reached almost cult statusâwith highly devoted skincare junkies singing its praises. I chatted with Tiffany in her Houston home and immediately fell in love with her tenacity (at first, the big beauty outlets turned her down and recommended she change the name) and her commitment to making serious skincare fun.
ON DREAMING OF DRUNK ELEPHANTS:
Before Drunk Elephant I was a stay-at-home mom infatuated with skincareâI absolutely loved it. I was always looking at brands and labels, and I was also looking at the products in the dermatologistsâ office; I always wanted to use special skincare, partly because I have rosacea. I didnât break out a ton but I always had problems with redness and inflammation.
I eventually started heavily researching product ingredients, and I realized that ingredients are not only about whatâs in the product, but also whatâs not in the product. Women started asking me what to use in their skincare, and I would stay up late at night researching ingredients. And I started to look at the other products I was using and think about what I would do differently if I created it myself.
ON CREATING A NEW BREEDÂ OF SKINCARE, FUN NAMES AND TAKING RISK:
When I thought about the name Drunk Elephant I ran it by a few people and their responses were all over the map. Some said no way! and some said why not? When I fell in love with it, I googled it and found videos of elephants appearing to get tipsy from marula fruit. I felt it was memorable and that people would want to knowâthey would ask about it, and it would create enough curiosity that it might just work to my benefit. It was a risk, but I think it ended up paying off. Iâm not a totally serious person, or a doctor or chemist. I think the line needed a little bit of light-heartedness because the formulations are so serious. I name all the products myself and thatâs a fun, creative process for me. I typically do it while Iâm on a walk.
When I first launched, I was with a PR firm that I really loved, but in the end Iâm not sure they could really get behind the strange name and idea. I went and met with the buyers of Barneys, Bergdorfs, SpaceNK. I met and sent product to the buyer of QVC. Their reactions werenât totally clear, but I was turned down by all of them. There was some concern about the lack of fragrance and the name. It was suggested that I do a focus-group analysis and possibly change my name. I obviously said no. I really believed in the brand and had grown attached to the name by this point, so I held firm. Luckily, some retailers came along and liked it, so thereâs a happy ending. Now Iâm being approached by some of the retailers who showed resistance in the beginningâwe are very lucky to be where we are.
ON WORK-LIFE BALANCE, SUPPLEMENTS AND COFFEE IN BED:
I donât ever want to take a break and I love getting up in the morning and working on the line. My typical day is: I wake up in the morning, and Iâll be honest, I donât come downstairs until my husband brings me coffee. I know thatâs bad and I should be drinking water or lemon water first. Once I drink my coffee, I come downstairs and do my shake each morning. My shake is the same everyday. I use almond milk, my probiotics (I take two different kinds), my MCT oil, my green superfood powder, I add spinach, and apple, berries, a protein powder (I either use Rawfit or Bioproteins), and sometimes I use Bulletproof coffee. I also sometimes use frozen bananas. While the smoothie is being mixed, I get all my supplements ready. I donât know why I donât put them out ahead of time for the day. But I like the routine of taking them all out and going through each one every morning. I love supplements. It makes a huge difference in how I feel.
My husband usually makes breakfast in the morning because I am usually answering emails and checking the internet from pretty early on in the morning. And during this time the littles (thatâs what I call my kids) are getting ready. They need to be off to school by 7:25 am. The littles⢠is also the name of Drunk Elephant‘s set of travel size products, named after my kids.
ON HOW SHE BECAME HER OWN CHEMIST:
I think typically when someone like me starts a skincare line they go to a chemist and ask them to help formulate a product. But I didnât do that. I spent months and months and months researching. I would take a typical vitamin C serum and I would create charts, detailing the role of each ingredient in the serum. I soon not only understood every ingredient, but I realized I wanted to make a line of products in which every ingredient mattered.
Either the ingredient was there because of your skin health directly or the ingredient really supported the formulation and made it good and safe. I didnât necessarily care about synthetic or natural, I cared only about skin health. If there were ingredients for color or dye or even essential oils, I always asked, what are they there for? Do they have a real purpose in the formula? Pretty smelling skincare shouldnât be the goal. If the consumer smells some ferulic acid or zinc, I think that should be ok.
ON HOW SHE FOUND MAGICAL MARULA:
I had been using and really loving oils on my skin, and it was trial and error until I realized that oils can be very different from each other (I know that sounds obvious), but also, if they contain any fragrance additives, like perfume or essential oils, or if they are refined, those things make a difference in how your skin might react. I would use a great apricot or avocado oil and break out like crazy. I couldnât figure out why, then it was like, ohâit has a scented oil added to it, which ended up being the problem. So, for me, they need to be totally pure and unrefined, plus small in molecular size. Once I figured this out, I was able to narrow it down and really start focusing solely on testing out different âskin-identicalâ oils that would all meet my criteria. Simply put, once I got my hands on some marula, every other oil just fell by the wayside. It just felt better. It absorbed more easily, and the fact that it was clinically proven to heal and balance the skin and was antimicrobial really appealed to me. I do use other oils that I love in my products, but for my main stand-alone facial oil, marula was the clear winner for me.
ON THE DRUNK ELEPHANT ROUTINE:
I wake up and rinse with water or washcloth, I use the Juju Bar for cleansing in the morning. I mix C-Firma, B-Hydra and Umbra Sunscreen in my palm and apply all over my face, neck, chest and backs of hands. Then I go. At night, depending on how my skin feels, I cleanse with the Pekee or the Juju, mix TLC and Marula in my hands and apply to face, neck, chest and back of hands. I put Shaba Eye Serum around my eyes, up into my eyebrows (morning and night actually), exfoliate my lips with a washcloth and apply Lippe lip balm and last, at night, I apply Lala Whipped Cream all over. Thatâs it. Oh and once a week I apply a very strong glycolic and salicylic acid facial: itâs not on the market yet. When I do that, I leave it for 20 minutes, rinse it off and cover my face in Lala or Marula. It keeps everything in check and it makes my skin baby-soft.
I originally launched a six product line because I wanted to launch a routine, not just a product, but now I launch new products as I need or want them.
ON WHAT ELSE IS ON HER VANITY (BESIDES DRUNK ELEPHANT, OF COURSE):
Truthfully, I donât wear makeup. So, for my skin, Drunk Elephant is it. I do wear lipstick and I love Charlotte Tilburyâs Kiss, I think itâs called. Also, outside of Living Proof, I think Pureology is great for keeping the brassiness out of my hair.  Cartier is my perfume and has always been, but it gets sprayed on my clothes and not my body.  The other thing I really love is the Prtty Potion. Itâs great on the legs.
ON QUALITY:
Our marula oil is unrefined. It comes from Namibia. Also, we have a patented process that is free of heat and keeps the nutrients more dense than your standard unrefined oils. This means the omegas and antioxidants can be found at higher levels. The packaging is opaque powder-coated glass, which protects the antioxidants, with a âlast-dropâ dropper technology. It is more expensive to process and package this way, but itâs worth it to me to offer the best of the best to my customersânot to mention itâs the way I want to be using it on my skin.
ON STAYING FIT AND OLD CINDY CRAWFORD VIDEOS:
I make it a point to workout every single day. I go to a small private trainer gym near my house, but I also do a lot of stuff at home. I like to workout by myself: I donât love classes. If itâs late, and I havenât gotten around to working out, and Iâm desperately crammed with work and I donât have time to leave the house, I will actually pop in the old school 1982 Cindy Crawford workout video. I know it by heart, but I still love to do it.
-Tiffany was photographed by Paul Davis at her home in Houston, Texas on April 8, 2016, exclusively for Charlotteâs Book. Originally published June 2, 2016.Â
READÂ MORE
We’re obsessed with bada$$ women: read our interviews with fitness maven Anna Kaiser, Sepai Founder Paula Gugliotta, and O Magazine’s Val Monroe. Tiffany is a big believer in supplements: if you’re interested in getting your routine going, here’s a quick guide to the top 10 herbal supplements.
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